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  1. How do we advise patrons that say their browsers can not access LINC Pac or that certain functions do not work?

  2. Can the number of requests for a particular title be added to LINCPac?

  3. In LINCPac, I can't make a link to a URL that is in a full bibliographic record.

  4. How does LINCPac use ports?

  5. What do I need to do to set up LINCPac?




  1. How do we advise patrons that say their browsers can not access LINC Pac or that certain functions do not work?

    Because of variations in how different browsers interpret HTML, not all browsers will behave the same when accessing the LINCPac. In some cases, a browser will work fine for some functions (i.e. searching), but not work for other functions (i.e. viewing the patron information). Since there are so many browsers available, Dynix attempts to address the most commonly used browsers. The browsers that are known to work with our current version of LINC Pac (3.x) are:
    -Windows and UNIX - IE 6.02 and Netscape 7.1
    -Linux - Netscape 7.1
    -MAC OS 10.3.1 or higher - Netscape 7.1 and Safari 1.2.1 (1.25.1)
    Other browsers may work, but these are the ones that have been tested by Dynix.



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  2. Can the number of requests for a particular title be added to LINCPac?

    When you bring up an individual title, you will see how many requests have been placed on that title.

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  3. In LINCPac, I can't make a link to a URL that is in a full bibliographic record.

    This only works if the workstation you are using is allowed to access the Internet.

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  4. How does LINCPac use ports?

    The ratio of users to ports in LINCPac is 5 to 1. This means that up to 5 users can "simultaneously" search LINCPac using the same port number. This greatly increases the number of users that can access LINCPac, or the library's catalog, at any given time. With LINCPac, libraries with 1 PAC port will be able to accommodate 5 users, or searches, at a time; libraries with 20 PAC ports will be able to accommodate 100 users performing a catalog search at a time. These users will come from both within and outside the library because the connection to LINCPac occurs on the library's web page.

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  5. What do I need to do to set up LINCPac?

    All of the configuration and setup for each library's LINCPac account has been done by LTLS staff. Libraries will need to have the following in place to use this product: - Workstations for public use that connect to the Internet and have either Internet Explorer or Netscape Navigator loaded on them. (Version 6.0 of both browsers is recommended but LINCPac works with lesser versions). - At least 1 PAC port. - The library should have a web page in place that can provide a link to the library's LINCPac url. This could be a simple web page or a more complicated page but should include a link to the specific url address for the library's LINCPac web page.

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