|
Click on a question below to view the corresponding answer.
[]
Horizon General List of Categories
Page 1 Page 2
- Our barcode scanner seems to not be working. Do we have to purchase a new one?
- What are the exceptions when doing inventory?
- Is there any limitation in Horizon's functionality when choosing to install the software on a computer only meeting the minimum hardware and operating system requirements? In other words, will all of the modules of Horizon work on computers regardless of whether they fall under the "minimum" or "recommended" category?
- How do I find the workstation requirements for Horizon?
- Someone told me that LTnet email is going away. When and what do I do about that.
- I would like to know how to add or delete items from a group once it has been created in Group Item Editor. I can't find anything in any of the manuals about this. Can you help?
- I would like a compound search screen in borrower edit--is this possible?
- In OPACs, 'Page expired' appears too quickly.
- I can't tell which patrons have the items that are status of lost or claims returned.
- Horizon doesn't seem to give confirmation as a final step in deleting records.
-
Our barcode scanner seems to not be working. Do we have to purchase a new one?
Before assuming you need to order a new scanner, try re-configuring the current scanner. If the scanner is an Intermec 1800 ScanPlus model and the scanning beam is still present, try reconfiguring the scanner using the setup sheet that accompanied each scanner. If you can't find the setup sheet, contact the Automation Team at Lincoln Trail. If that fails, try powering the workstation and scanner off, disconnect the scanner cables, reconnect them and try reconfiguring the scanner. If that fails and you purchased the scanner from SirsiDynix, via Lincoln Trail, you may contact the Automation Team at LTLS and see if there are any other troubleshooting steps to attempt.
Top
-
What are the exceptions when doing inventory?
Below is a list of possible exceptions while doing inventory. Each exception is followed with a description.
Item not found-No item exists with this barcode. (Also, could be that the scanner didn't grab enough numbers)
Incorrect location-The item belongs in a different location.
Incorrect collection-The item belongs in a different collection.
Incorrect call type-The item call number type is different from the call number type specified for the inventory.
Call number missing-The item does not have a call number.
Invalid item status-Item status is not "Checked In" (i) or "Shelving Cart" (s).
Item misshelved-The item is misshelved or the item you just recorded is misshelved.
Previous Item-The previous item on the shelf in relation to an item with an exception.
Next Item-The next item on the shelf in relation to an item with an exception.
Top
-
Is there any limitation in Horizon's functionality when choosing to install the software on a computer only meeting the minimum hardware and operating system requirements? In other words, will all of the modules of Horizon work on computers regardless of whether they fall under the "minimum" or "recommended" category?
We have been advised that all functionality in all of the client software modules will be present when installed on either the minimum or recommended PC. The main difference you will likely see in the minimum (vs. the recommended PC) is a difference in the response time of the client software after it is loaded on the minimum recommended PC. The speed of the PC processor, as well as the Internet connection speed of your library's network, will affect the speed of the client as it communicates with the Horizon server at LTLS.
Top
-
How do I find the workstation requirements for Horizon?
The link to the document is: http://www.ltls.org/HorizonUpgrade/Horizon_Specs.htm .
Top
-
Someone told me that LTnet email is going away. When and what do I do about that.
This service is available to any employee of a LINC library who needs an email account. With your LTnet login and password, you can continue to either log in directly to the LTnet computer and view your email or use this same login to view email through webmail at: http://www.mail2web.com .
Top
-
I would like to know how to add or delete items from a group once it has been created in Group Item Editor. I can't find anything in any of the manuals about this. Can you help?
To delete an item out of a group list:
Go into Item Group Editor. Click Cancel twice.
Retrieve the group list by clicking on "Group, Retrieve Group".
Highlight any items that you want to KEEP.
Click on "Group, Create Group". Use the same name as before. Click [OK].
Horizon will prompt you that "an existing group will be replaced". Click [OK].
The group has been saved minus any item(s) that were not highlighted.
To add to an existing group list:
Go into Item Group Editor. Click Cancel twice.
Retrieve the group list by clicking on "Group, Retrieve Group".
Your current group list is in the window.
Click on File, Compound Search or Alt-F2, this opens the compound search window again.
Make sure that the Append List box is checked.
Then scan in any barcodes that you want to add.
You must then save these barcodes to the group (same as above).
Click on "Group, Create Group". Use the same name as before. Click [OK].
Horizon will prompt you that "an existing group will be replaced". Click [OK].
The group has been saved adding any the new item(s).
Top
-
I would like a compound search screen in borrower edit--is this possible?
In Horizon, Borrower Edit now opens with a compound search screen instead of a single element search screen.
Top
-
In OPACs, 'Page expired' appears too quickly.
We can increase this for any library. Please contact the LTLS automation department.
Top
-
I can't tell which patrons have the items that are status of lost or claims returned.
This available in Create Item Report.
Top
-
Horizon doesn't seem to give confirmation as a final step in deleting records.
When individually deleting an item in the copy/item list, Horizon will ask if it is OK to proceed. This also happens when more than one item is selected.
In the batch deletion window, Horizon does confirm that you are about to delete the list.
In deleting a MARC record, Horizon asks if you are sure you wish to delete the record.
Top
Page 1 Page 2
|
