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Horizon Circulation List of Categories
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- We have some items that are aged to lost and have been paid for so they now actually have a status of Missing. When the item is found by the patron and checked in, because the status is Missing, no credit is given to the patron (who previously paid for it). This is in the patron`s burb, the item has aged to lost but the status is Missing. Is there any way for Horizon to automatically give back credit for an item that gets checked in after it has been changed to missing.
- How do I check out items to non-automated libraries?
- Why doesn't the borrower's name appear when you print the blocks?
- At check-out, we routinely told patrons of overdue items, offered to renew for them, and told them their past due dates. Now we cannot offer this info without overriding and going down a screen to the list of items checked out.
- The BURB seems to not offer as much information as it could and/or it doesn't appear in a timely manner. An example is that sometimes overdue items do not appear for one or two days.
- Typing entire barcodes can be a hassle--can we now just use the shortened version of the barcodes?
- How can I make edits to a group of patrons? Is this even possible?
- When will patrons be able to self-register from home?
- I need to know the total price of all items in a particular collection.
- I need a report of the number of items in a particular collection code that have circulated less than 4 times.
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We have some items that are aged to lost and have been paid for so they now actually have a status of Missing. When the item is found by the patron and checked in, because the status is Missing, no credit is given to the patron (who previously paid for it). This is in the patron`s burb, the item has aged to lost but the status is Missing. Is there any way for Horizon to automatically give back credit for an item that gets checked in after it has been changed to missing.
SirsiDynix has installed a patch in our software that now automatically generates refunds.
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How do I check out items to non-automated libraries?
LTLS has received several phone calls from non-automated libraries asking why they continue to receive books that they have already given to their borrowers. The answer is - these items are stuck in a loop. How did that happen? The answer lies in how the non-automated libraries' requests are being processed in LINC.
When a request pops for a non-automated library, it says send the item to LTN. All items should be checked to make sure that this is a request for a non-automated library versus an employee here at LTLS. The easiest way to do this is to search for the item by barcode (from the CKI screen after you have cleared the hold message, press F4 and highlight the search index "Item Barcode (item out to borrower)", scan the barcode of the item in, click OK to search. This should take you directly into CKO and the borrower's record.
* If the borrower is a person send it to LTN. Do not check the item out! LTLS is an automated library.
* If it is a library building, band the item using the three-letter code in the name of the borrower and then check the item out to that library building.
The loop is caused by not checking the item out. LTLS is asking for your cooperation in spreading the word about this type of hold. Please check with all employees that they are aware of this procedure. We appreciate your assistance!
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Why doesn't the borrower's name appear when you print the blocks?
Blocks appear in a seperate window. Instead of printing the blocks window, export the page (File ->Export) to a temporary file, open the file, add the patron's name, and print the file.
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At check-out, we routinely told patrons of overdue items, offered to renew for them, and told them their past due dates. Now we cannot offer this info without overriding and going down a screen to the list of items checked out.
In Dynix Classic, there were no options to renew in the PURF. To renew you would have had to gone to the CKO screen as you do now with Horizon.
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The BURB seems to not offer as much information as it could and/or it doesn't appear in a timely manner. An example is that sometimes overdue items do not appear for one or two days.
Overdue items are now appearing in the Burb, the day after the item is due. A special task runs at 5:00 a.m. everyday to make this happen.
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Typing entire barcodes can be a hassle--can we now just use the shortened version of the barcodes?
This issue has been fixed in Circulation CKI and CKO as well as searching. However, placing requests for patrons still requires the entire barcode.
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How can I make edits to a group of patrons? Is this even possible?
We have added new functionality to the logins of those with Circulation Level 3 and 4 security. This will give you the ability to change information to 'groups' of patrons, perform counts of btypes, and delete groups of patrons. Access to this function is provided under the Group Editor>Borrower Edit icon. Remember to only edit/delete borrower records that belong to your library.
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When will patrons be able to self-register from home?
With the upgrade version 3.0 for LINCPac, the web catalog, there is now the ability to allow new patrons to pre-register for a library card on the web. This is optional and can be set up for the locations that desire this functionality. There is some configuration involved, including the creation of a new borrower type and setting up limits and procedures for verifying the registration once it is submitted to staff. If you are interested in setting up this functionality, please contact Pat Boze (pboze@lincolntrail.info)
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I need to know the total price of all items in a particular collection.
You can do this report using Create Item Report in Circulation. Highlight collection and type in the collection code, click search. Then click display and highlight price (and anything else you might want to display). Then sort by barcode. This groups the deleted items together, so they are easier to eliminate from the total. Then highlight the records you wish to count, go to File>Export records. Open the file of exported records in excel, then do a sum of the price column to get a total for that collection code.
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I need a report of the number of items in a particular collection code that have circulated less than 4 times.
This is easy to do using the Create Item Report option in Circulation. Using the compound search, highlight collection, then type the collection code, click and, then highlight no. of CKO's (Usage), then type <4, then click search. Then click display and highlight whatever you need to display, such as item status, collection, call no., barcode, title, and no. of cko's ). You can also sort by number of cko's and barcode (descending sort). This will group everything together with the same number of cko's, and it will also put all the order records at the bottom of the list. If you wish to print, or save to a file, you should then be able to hightlight the items you wish to look at further and either print a list or export to a file.
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