LINC libraries have the ability to print/email notices for their own location through the reports component of the automation software. Horizonıs Auto Notices are processed daily through an evening procedure run by LTLS staff and then are ready for printing/emailing for the next day. Library customers rely on auto notices to receive information about overdue items, lost items, bills, and hold requests that have arrived at the library. In the interest of providing the best customer service, it is necessary that notices be printed/emailed and distributed to patrons in a timely fashion.
LINC libraries are required to print/email notices on the days they are open. This policy only includes those notices called Auto Noticesı (overdues, final notices, bills, hold request). Other types of occasional notices such as reminder notices can be printed at the discretion and needs of the local library.
October 19, 2005 (adopted by LINC Policy Council pending comments from LINC Directors Group. Policy will become effective November 1, 2005 unless comments received from LDG indicate otherwise).