Arranged by Library Type
Abram, Stephen. (2005, December 14). The value of libraries: Impact, normative data, and
influencing funders. Sirsi/Dynix One Source
http://www.imakenews.com/sirsi/e_article000396335.cfm?x=b4tcm1g,b2rpmkgk,w
Coyle, Karen. “Technology and Return on Investment”
http://www.kcoyle.net/jal-32-5.html
The Future of Libraries: Six Perspectives on How Libraries, Libraries, Librarians, and Library
Patrons will Adapt to Changing Times. Threshold, Winter 2004.
Kaske, Niel K. “Turning Data into Information: Details behind Telling the Library Valuation Story”
2008
http://libraryassessment.org/bm~doc/tdi_handout.pdf
Kingma, Bruce R. (2001). The Economics of Information: A Guide to Economic and
Cost-Benefit Analysis
for Information Professionals (Second Edition). Westport, CT: Libraries Unlimited.
Libraries: How they stack up. An OCLC Report. OCLC, 2003.
http://www.oclc.org/reports/2003libsstackup.htm
Library’s Contribution to Your Community. Illinois Regional Library Systems, 2002/3.
http://labs.lcls.org/content.aspx?c=/lctyc/main.shtml
Maine State Library’s Library Use Value Calculator. Updated 2008.
http://www.maine.gov/msl/services/calculator.htm
Norton, Tom Albert. Demonstrating the Value of Library and Information Services.
Science and Technology Libraries 36 (1991), 90-93.
McCook, Kathleen de la Pena. Serving the Demands of Democracy: The Critical Role of
Libraries in Ensuring the Full Civic Participation of a Diverse Population (pdf).
Threshold, Winter 2004, pp. 22-30.
http://www.ciconline.com/NR/rdonlyres/e66trupwxwlyjvhoozzv4a4ca7x7ct3mtnbpsy
6k4hukxf7h5bnsfdylorbgk2budbrmxcqkq6svzumar7fxpjy5alf/W04-democracy.pdf
McNicol, Sarah. The eVALUEd Toolkit: A Framework for the Qualitative Evaluation of
Electronic Information Services. VINE 34, no. 4 (2004): p. 172-175.
http://www.evalued.uce.ac.uk/index.htm
New York Libraries: How They Stack Up! Revised October 2008.
http://www.nysl.nysed.gov/libdev/stackup.htm
Printable brochure version, also revised October 2008
http://www.nysl.nysed.gov/libdev/stackup.pdf
Olson, Chris. What's in it for them? Communicating the Value of Information Services (pdf).
Information Outlook, November 2002, pp. 19-23.
http://www.chrisolson.com/coa/coacontent/OlsonValueArticleNov02POST.pdf
Oppenheim, Charles. (1986, July). The Value of Library and Information Services:
And How to Beat the Economists at Their Own Game. State Librarian 34 , 24-26.
Return on Investment (ROI). North Suburban Library System (Illinois), 2008.
http://www.nsls.info/roi/
Return on Investment for Public Libraries. Library Research Service (Colorado), 2007/8.
http://www.lrs.org/public/roi/
ROI Calculator.
http://www.lrs.org/public/roi/usercalculator.php
ROI for Libraries Remains High - Roger Strouse August 29, 2007
http://www.outsellinc.com/store/insights/3538
Rudd, Peggy D. Documenting the Difference: Demonstrating the Value of Libraries
Through Outcome Measurement (pdf). Perspectives on Outcome Based Evaluation
for Libraries and Museums, Washington D.C.: Institute of Museum and Library
Services, 2002, p. 16-23.
http://www.imls.gov/pubs/pdf/pubobe.pdf
Saracevic, Tefko; Kantor, Paul B. Studying the value of library and information services.
Part II. Methodology and taxonomy (pdf). Journal of American Society for Information
Science, 48 (1997), p. 543-563.
http://www.scils.rutgers.edu/~tefko/JASIS1998value2.pdf
State Library of Iowa. Telling the library story Toolkit.
http://www.statelibraryofiowa.org/ld/tell-library-story
Strouse, Roger. Demonstrating Value and Return on Investment: The Ongoing Imperative.
Information Outlook 7 (3) (2003), p. 14-20.
Walzer, N., Stott, K., and Sutton, L. Managing Illinois Libraries: Providing Services
Customers Value (pdf). Macomb: IIRA. [IIRA Reports-5/1/2000]
http://www.iira.org/pubsnew/publications/IIRA_Reports_4.pdf
What is Social Return on Investment (SROI) and How Do You Apply
It? http://www.scribd.com/doc/6382133/What-is-Social-Return-on-
Investment-SROI-and-How-Do-You-Apply-It
Worth Their Weight - An Assessment of the Evolving Field of Library Valuation.
Americans for Libraries Council (Libraries for the Future), May 2007. Two notes:
http://www.bibliotheksportal.de/fileadmin/0themen/Management
/dokumente/WorthTheirWeight.pdf
Vermont Library Association’s Library Use Value Calculator - What is your
library worth to you? August 2007.
http://www.vermontlibraries.org/library-use-value-calculator
Public Libraries
Bertot, John C. and McClure, Charles R. (1997). Impacts of Public access
to the Internet through Pennsylvania public libraries. Information
Technology and Libraries , 16 (4), 151-164.
Chambers, Jay C. and Vergun, Robert. Measuring Inflation in Public Libraries:
A Comparison of Two Approaches, the Imput Cost Index and the Cost of Servcies Index.
Childers, Thomas & Van House, Nancy A. (1993). What's good?
Describing your public library's effectiveness. Chicago: American Library
Association. 93 p. ISBN 0838906176.
Counting on Culture - http://www.newenglandarts.org/db/
To become operational in January 2006, Counting on culture is an interactive
tool that uses property tax information and IRS data from a sample group of nine
communities to measure the impact of cultural growth on communities in Massachusetts.
The Economic Impact of Public Libraries on South Carolina. January 2005.
http://www.libsci.sc.edu/SCEIS/final%20report%2026%20january.pdf
Ellis, Kem B. (1994, Summer). The Challenge of Measuring the Economic Impact
of Public Library Service. North Carolina Libraries 52, 52-56.
Fitch, Leslie and Warner, Jody. Dividends: The Value of Public Libraries in Canada.
Bottom Line, 11 (4), pp. 158-179. Education Statistics Quarterly, Volume 1,
Issue 2, Topic: Public, State, and Federal Libraries.
Getz, Malcolm. Public Libraries: An Economic View. Baltimore: John Hopkins
University Press, 1980.
Holt, Glen E., Elliott, Donald and Moore, Amonia (1999). Placing a Value on
Public Library Services. St. Louis: St. Louis Public Library
http://www.slpl.lib.mo.us/libsrc/restoc.htm
Holt, Glen E., et al (1999). Bibliography of articles on the St. Louis Public
Library cost-benefit analysis study.
http://www.slpl.lib.mo.us/libsrc/bibart.htm
Holt, Glen E. (1997). As Parents and Teachers See It: The Community Values of a
Public Library. Bottom Line, 10 (1), 32-35.
Holt, Glen E. (1997). A San Francisco story: Economics and Politics in the Age of
Electronic Media, Bottomline, 10 (2 ), 84-87.
Holt, Glen E. (1996). Something More Than Sound Bites: Communicating Value to
Library Constituencies. Bottomline, 9 (3), 36-39.
Holt, Glen E., et al. Libraries are Valuable--Prove It!: Prepared for the Public Library
Association Pre-Conference, July 7, 2000. St. Louis, MO. :St. Louis Public Library, 2000.
http://www.slpl.lib.mo.us/using/valuationappendixa.htm
Holt, Glen E. & Elliott, Donald. (1998, September). Development of a Portable Cost
Benefit Methodology for Urban Libraries.
http://www.slpl.lib.mo.us/libsrc/dev.htm
Making Cities Stronger: Public Library Contributions to Local Economic Development.
Urban Libraries Council, January 2007.
http://www.urbanlibraries.org/files/making_cities_stronger.pdf
Matthews, Joseph R. Measuring for Results: The Dimensions of Public Library
Effectiveness. Westport, CT: Libraries Unlimited, 2004.
McClure, Charles R. & Bertot, John Carlo. (1997, October). Evaluation of the
online at PA libraries project: Public access to the Internet through public libraries
http://research.umbc.edu/%7Ebertot/OnLinePA.html
McClure, Charles R.; Bertot, John Carlo; & Beachboard, John C. (1995). Internet
Costs and Cost Models for Public Libraries: Final Report. Washington, DC:
National Commission on Libraries and Information Science.
Newhouse, J.P.; Alexander, A.J. An Economic Analysis of Public Library
Services. Santa Monica: Rand, 1972.
McClure, Charles R. Robbins, Jane B., & Fraser, Bruce T. (2001). Economic
benefits and impacts from public libraries in the state of Florida:
Final report to Florida Division of Library and Information Services Access.
http://dlis.dos.state.fl.us/bld/finalreport/
Public Library Benefits Valuation Study. St. Louis Public Library, April 2001.
http://www.slpl.lib.mo.us/using/ciba.htm
Ryan, Joe & McClure, Charles R. (2003, June). Economic impact of the Hawaii State
Public Library System (HSPLS) on the business and tourism industries study: Final
report. Honolulu, HI: HSPLS.
Taxpayer Return-on-Investment (ROI) in Pennsylvania Public Libraries. Pennsylvania
Library Association, September 2006.
http://www.statelibrary.state.pa.us/libraries/cwp/view.asp?Q=127515&A=248
Value for Money: Southwestern Ohio’s Return from Investment in Public Libraries.
November 2006. Report Summary
http://9libraries.info/docs/EconomicBenefitsStudy.pdf
Value of Public Library Service. Massachusetts Library Association, October 2003.
http://www.masslib.org/LibraryValue.html
“Estimated retail value and Values explained”
http://www.masslib.org/value/info.html
Calculator work sheet
http://www.masslib.org/value/value.xls
School & Academic Libraries
Colorado School Library Survey, Library Research Service
http://www.lrs.org/school_stats.php
Fraser, Bruce T., McClure, Charles R., and Leahy, Emily H. Toward a Framework
for Assessing Library and Institutional Outcomes. Portal: Libraries and the Academy,
Vol 2, No. 4 (2002) p. 505-528.
Kaufman, Paula T. "The Library as Strategic Investment: Results of the Illinois
Return on Investment Study." Liber Quarterly 18.3 (2008):424-436.
Abstract: http://liber.library.uu.nl/publish/articles/000269/index.html
Article: http://liber.library.uu.nl/publish/articles/000269/article.pdf
Lance, Keith Curry. Libraries and Student Achievement: The Importance of
School Libraries for Improving Student Test Scores. Threshold, Winter 2004, p. 8ff.
Mezick, E. M. (2007). Return on investment: Libraries and student retention.
The Journal of Academic Librarianship, 33 (5): 561-566.
http://libraryconnect.elsevier.com/lcn/0601/lcn060107.html
Michigan Department of History, Arts and Libraries. (2005, December).
Cultural Economic Development (pdf).
http://www.michigan.gov/documents/hal_ced_strategy_144333_7.pdf
Porter, Kathleen. The Value of a College Degree. ERIC Digest, ED470038, 2002-000-00.
Research Foundation Paper, “School Libraries Work!” 2008
http://librarypublishing.scholastic.com/content/stores/LibraryStore/pages/images/slw_06.pdf
Smalley, Topsy N. College Success: High School Librarians Make the Difference.
The Journal of Academic Librarianship, Vol. 30, No. 3, p. 193-198.
Simoneaux, L. and Miller, W. (1998). Provosts, Libraries, and Electronic Information:
Reports from AAHE and CNI. College & Research Libraries News. 59(6).
http://www.ala.org/ala/mgrps/divs/acrl/publications/crlnews/1998/jun/provostslibraries.cfm
Task Force on Academic Library Outcomes Assessment Report. Association of
College and Research Libraries (ACRL). (1998).
http://www.ala.org/ala/mgrps/divs/acrl/publications/whitepapers/taskforceacademic.cfm
Special Libraries
Eileen G. Abels, Ph.D., Keith W. Cogdill, Ph.D., and Lisl Zach, M.S.L.S., M.B.A.,
“The contributions of library and information services to hospitals and academic
health sciences centers: a preliminary taxonomy.” http://www.pubmedcentral.
nih.gov/articlerender.fcgi?artid=116398
King DN. Contribution of hospital library services: a study. Bull Med Lib Assoc 1987
Oct;75(4):296-9.
Marshall JG. The impact of the hospital library on clinical decision making: the
Rochester study. Bull Med Lib Assoc 1992 Apr;80(2):169-78.
Matthews, Joseph R. The Bottom Line: Determining and Communicating the Value
of the Special Library. Westport, CT: Libraries Unlimited, 2002.
The Value of the Hospital Library Fact Sheet, Medical Library Association.
http://www.mlanet.org/resources/value.html
**This list was assembled by LTLS Consultants, Michelle Ralston, Pat Boze and other LTLS staff using both a list that was compiled by Don Reynolds, and ALA’s - Return on Investment website.
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