Arranged by Library Type
Abram, Stephen. (2005, December 14). The value of libraries: Impact, normative data, and
influencing funders. Sirsi/Dynix One Source
Coyle, Karen. “Technology and Return on Investment”
The Future of Libraries: Six Perspectives on How Libraries, Libraries, Librarians, and Library
Patrons will Adapt to Changing Times. Threshold, Winter 2004.
Kaske, Niel K. “Turning Data into Information: Details behind Telling the Library Valuation Story”
Kingma, Bruce R. (2001). The Economics of Information: A Guide to Economic and
for Information Professionals (Second Edition). Westport, CT: Libraries Unlimited.
Libraries: How they stack up. An OCLC Report. OCLC, 2003.
Library’s Contribution to Your Community. Illinois Regional Library Systems, 2002/3.
Maine State Library’s Library Use Value Calculator. Updated 2008.
Norton, Tom Albert. Demonstrating the Value of Library and Information Services.
Science and Technology Libraries 36 (1991), 90-93.
McCook, Kathleen de la Pena. Serving the Demands of Democracy: The Critical Role of
Libraries in Ensuring the Full Civic Participation of a Diverse Population (pdf).
Threshold, Winter 2004, pp. 22-30.
McNicol, Sarah. The eVALUEd Toolkit: A Framework for the Qualitative Evaluation of
Electronic Information Services. VINE 34, no. 4 (2004): p. 172-175.
New York Libraries: How They Stack Up! Revised October 2008.
Printable brochure version, also revised October 2008
Olson, Chris. What's in it for them? Communicating the Value of Information Services (pdf).
Information Outlook, November 2002, pp. 19-23.
Oppenheim, Charles. (1986, July). The Value of Library and Information Services:
And How to Beat the Economists at Their Own Game. State Librarian 34 , 24-26.
Return on Investment (ROI). North Suburban Library System (Illinois), 2008.
Return on Investment for Public Libraries. Library Research Service (Colorado), 2007/8.
ROI for Libraries Remains High - Roger Strouse August 29, 2007
Rudd, Peggy D. Documenting the Difference: Demonstrating the Value of Libraries
Through Outcome Measurement (pdf). Perspectives on Outcome Based Evaluation
for Libraries and Museums, Washington D.C.: Institute of Museum and Library
Services, 2002, p. 16-23.
Saracevic, Tefko; Kantor, Paul B. Studying the value of library and information services.
Part II. Methodology and taxonomy (pdf). Journal of American Society for Information
Science, 48 (1997), p. 543-563.
State Library of Iowa. Telling the library story Toolkit.
Strouse, Roger. Demonstrating Value and Return on Investment: The Ongoing Imperative.
Information Outlook 7 (3) (2003), p. 14-20.
Walzer, N., Stott, K., and Sutton, L. Managing Illinois Libraries: Providing Services
Customers Value (pdf). Macomb: IIRA. [IIRA Reports-5/1/2000]
What is Social Return on Investment (SROI) and How Do You Apply
Worth Their Weight - An Assessment of the Evolving Field of Library Valuation.
Americans for Libraries Council (Libraries for the Future), May 2007. Two notes:
Vermont Library Association’s Library Use Value Calculator - What is your
library worth to you? August 2007.
Bertot, John C. and McClure, Charles R. (1997). Impacts of Public access
to the Internet through Pennsylvania public libraries. Information
Technology and Libraries , 16 (4), 151-164.
Chambers, Jay C. and Vergun, Robert. Measuring Inflation in Public Libraries:
A Comparison of Two Approaches, the Imput Cost Index and the Cost of Servcies Index.
Childers, Thomas & Van House, Nancy A. (1993). What's good?
Describing your public library's effectiveness. Chicago: American Library
Association. 93 p. ISBN 0838906176.
Counting on Culture - http://www.newenglandarts.org/db/
To become operational in January 2006, Counting on culture is an interactive
tool that uses property tax information and IRS data from a sample group of nine
communities to measure the impact of cultural growth on communities in Massachusetts.
The Economic Impact of Public Libraries on South Carolina. January 2005.
Ellis, Kem B. (1994, Summer). The Challenge of Measuring the Economic Impact
of Public Library Service. North Carolina Libraries 52, 52-56.
Fitch, Leslie and Warner, Jody. Dividends: The Value of Public Libraries in Canada.
Bottom Line, 11 (4), pp. 158-179. Education Statistics Quarterly, Volume 1,
Issue 2, Topic: Public, State, and Federal Libraries.
Getz, Malcolm. Public Libraries: An Economic View. Baltimore: John Hopkins
University Press, 1980.
Holt, Glen E., Elliott, Donald and Moore, Amonia (1999). Placing a Value on
Public Library Services. St. Louis: St. Louis Public Library
Holt, Glen E., et al (1999). Bibliography of articles on the St. Louis Public
Library cost-benefit analysis study.
Holt, Glen E. (1997). As Parents and Teachers See It: The Community Values of a
Public Library. Bottom Line, 10 (1), 32-35.
Holt, Glen E. (1997). A San Francisco story: Economics and Politics in the Age of
Electronic Media, Bottomline, 10 (2 ), 84-87.
Holt, Glen E. (1996). Something More Than Sound Bites: Communicating Value to
Library Constituencies. Bottomline, 9 (3), 36-39.
Holt, Glen E., et al. Libraries are Valuable--Prove It!: Prepared for the Public Library
Association Pre-Conference, July 7, 2000. St. Louis, MO. :St. Louis Public Library, 2000.
Holt, Glen E. & Elliott, Donald. (1998, September). Development of a Portable Cost
Benefit Methodology for Urban Libraries.
Making Cities Stronger: Public Library Contributions to Local Economic Development.
Urban Libraries Council, January 2007.
Matthews, Joseph R. Measuring for Results: The Dimensions of Public Library
Effectiveness. Westport, CT: Libraries Unlimited, 2004.
McClure, Charles R. & Bertot, John Carlo. (1997, October). Evaluation of the
online at PA libraries project: Public access to the Internet through public libraries
McClure, Charles R.; Bertot, John Carlo; & Beachboard, John C. (1995). Internet
Costs and Cost Models for Public Libraries: Final Report. Washington, DC:
National Commission on Libraries and Information Science.
Newhouse, J.P.; Alexander, A.J. An Economic Analysis of Public Library
Services. Santa Monica: Rand, 1972.
McClure, Charles R. Robbins, Jane B., & Fraser, Bruce T. (2001). Economic
benefits and impacts from public libraries in the state of Florida:
Final report to Florida Division of Library and Information Services Access.
Public Library Benefits Valuation Study. St. Louis Public Library, April 2001.
Ryan, Joe & McClure, Charles R. (2003, June). Economic impact of the Hawaii State
Public Library System (HSPLS) on the business and tourism industries study: Final
report. Honolulu, HI: HSPLS.
Taxpayer Return-on-Investment (ROI) in Pennsylvania Public Libraries. Pennsylvania
Library Association, September 2006.
Value for Money: Southwestern Ohio’s Return from Investment in Public Libraries.
November 2006. Report Summary
Value of Public Library Service. Massachusetts Library Association, October 2003.
“Estimated retail value and Values explained”
Calculator work sheet
School & Academic Libraries
Colorado School Library Survey, Library Research Service
Fraser, Bruce T., McClure, Charles R., and Leahy, Emily H. Toward a Framework
for Assessing Library and Institutional Outcomes. Portal: Libraries and the Academy,
Vol 2, No. 4 (2002) p. 505-528.
Kaufman, Paula T. "The Library as Strategic Investment: Results of the Illinois
Return on Investment Study." Liber Quarterly 18.3 (2008):424-436.
Lance, Keith Curry. Libraries and Student Achievement: The Importance of
School Libraries for Improving Student Test Scores. Threshold, Winter 2004, p. 8ff.
Mezick, E. M. (2007). Return on investment: Libraries and student retention.
The Journal of Academic Librarianship, 33 (5): 561-566.
Michigan Department of History, Arts and Libraries. (2005, December).
Cultural Economic Development (pdf).
Porter, Kathleen. The Value of a College Degree. ERIC Digest, ED470038, 2002-000-00.
Research Foundation Paper, “School Libraries Work!” 2008
Smalley, Topsy N. College Success: High School Librarians Make the Difference.
The Journal of Academic Librarianship, Vol. 30, No. 3, p. 193-198.
Simoneaux, L. and Miller, W. (1998). Provosts, Libraries, and Electronic Information:
Reports from AAHE and CNI. College & Research Libraries News. 59(6).
Task Force on Academic Library Outcomes Assessment Report. Association of
College and Research Libraries (ACRL). (1998).
Eileen G. Abels, Ph.D., Keith W. Cogdill, Ph.D., and Lisl Zach, M.S.L.S., M.B.A.,
“The contributions of library and information services to hospitals and academic
health sciences centers: a preliminary taxonomy.” http://www.pubmedcentral.
King DN. Contribution of hospital library services: a study. Bull Med Lib Assoc 1987
Marshall JG. The impact of the hospital library on clinical decision making: the
Rochester study. Bull Med Lib Assoc 1992 Apr;80(2):169-78.
Matthews, Joseph R. The Bottom Line: Determining and Communicating the Value
of the Special Library. Westport, CT: Libraries Unlimited, 2002.
The Value of the Hospital Library Fact Sheet, Medical Library Association.
**This list was assembled by LTLS Consultants, Michelle Ralston, Pat Boze and other LTLS staff using both a list that was compiled by Don Reynolds, and ALA’s - Return on Investment website.