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Ask?Away Illinois is an Internet-based reference service that allows information
seekers to interact online and in real time with a skilled librarian. The
service is available 24 hours a day, seven days a week. Reference librarians
from public, academic, school, medical, and other special libraries in
Illinois staff the service in collaboration with librarians in Wisconsin
and beyond for peek time and after-hour support.
Joining other librarians who participate in this online service gives
you a chance to use your talent and skills in a forum that is unique and
exciting. You will be assisting online users at their point of need. Services
such as Ask?Away also showcase librarians as a valuable resource in the
information age.
Contact Point: Natalie Tagge (ntagge@ilsos.net),
Phone: 217-557-6329.
Want to see virtual reference in action? Watch a video of Sarah Long (Director, North Suburban Library System) interviewing Bill
Pardue, Virtual Reference Librarian at the Arlington Heights Memorial Library.
Click
here for more about Ask?Away Illinois, including
training available on web-based reference, podcasts featuring virtual
reference service in Illinois, interesting questions that have been
handled by Ask?Away librarians, and key resources.
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