Conflict Management
Wednesday,
January 14, 2004
9:30 a.m. - 12:30 p.m.
Marshall Huffman, Director of the Parkland Hospitality Industry Program,
will share hands-on techniques for managing conflict in the work place
more effectively.
Target Audience: Library staff looking to improve skills in working with
co-workers and patrons in difficult situations.
Registration Deadline:
January 9, 2004
Contact Hours: 3• CPDUs: 3
Non-subscriber
Fee: $25.00
Make checks payable to
Lincoln
Trail Libraries System
Lincoln Trail Libraries System
1704 W. Interstate Drive
Champaign, IL 61822
Phone: 217-352-0047
Fax: 217-352-7153
Email: ltls@lincolntrail.info
Web: www.lincolntrail.info
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